An up-market refurbishment in 2019 in the Great Western Arcade opposite Snow Hill station, the Good Intent is a "not-for-profit" pub operated by Craddocks Brewery. The management tell us "The aim of Craddock's Good Intent is to establish a bar in the heart of Birmingham and to donate all of its profits to charities and good causes.

The pub has a ground floor bar with 6 handpumps serving rotating Craddocks Ales and Guest Ales from the Midlands Area alongside keg, wines, spirits and continental/craft beers. Sandwiches from nearby Anderson & Hill, a cheese specialist, are available on the bar. From there part of the upstairs cellar can be seen (they also have a cellar downstairs). Additional seating is available upstairs. Do not be alarmed by the frequent rumbling and slight vibration from below, it is only the trains going through Snow Hill Tunnel below the pub!

Note, Craddocks beers are currently brewed by Birmingham Brewing Company.